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How Malaysian SMEs Can Start Selling Online

How Malaysian SMEs Can Start Selling Online

Why E-commerce is Important in Malaysia

More Malaysians are shopping online every day, not just on big platforms like Shopee, Lazada, and TikTok Shop, but also directly from business websites. For SMEs, going online is no longer optional — it’s the best way to grow sales and reach more customers.


Popular E-commerce Platforms in Malaysia

  1. Shopee & Lazada

    • Easy to register

    • Customers already searching daily

    • High competition (many sellers, price war)

    • Pay commission and follow platform rules

  2. TikTok Shop

    • Great for businesses that create videos

    • Fast-growing in Malaysia

    • Easy to connect with social media marketing

  3. Shopify (Own Online Store)

    • Build your own website, branding, and pricing

    • Easy to set up (no IT skills needed)

    • Supports Malaysian payments (FPX, TnG, DuitNow, GrabPay)

    • Monthly subscription fee in USD


Which One Should You Choose?

  • If you want fast sales → start with Shopee, Lazada, or TikTok Shop

  • If you want to build your own brand & loyal customers → create your own Shopify store

  • Many Malaysian SMEs use both: Marketplace for sales + Shopify for branding


Simple Steps to Start Selling Online

  1. Choose your platform (Shopee, Lazada, TikTok Shop, or Shopify)

  2. Register business details & bank account

  3. Upload products with good photos & clear descriptions

  4. Set up local payment methods (FPX, e-wallets, credit card)

  5. Promote your store on Facebook, Instagram, TikTok & WhatsApp

  6. Manage orders & provide good service to keep customers coming back


Conclusion

E-commerce is growing fast in Malaysia, and SMEs need to take action now. Whether you start on Shopee, Lazada, TikTok Shop, or launch your own Shopify store, the important thing is to start selling online today.

Need help setting up your online store in Malaysia? We provide full setup services for Shopee, Lazada, TikTok Shop, and Shopify.